Customer Ratings & Reviews

Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

Excellent customer service. This is my new go-to location.

So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

Bought to cover my Lenovo Chromebook. Haven't had to use the protection but it's nice knowing I'm covered if anything should happen. Small price to pay for peace of mind.

The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

They are so helpful I love how easy they make anything and everything

Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

Provides good support and peace of mind. Geek Squad is great!

I was glad i made the investment. 7 months i needed to replace my cord. i got it in about a week at no additional charge.

geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

always helpful to have, they have help with every problem ive had so far

I have not had to use yet, but security of having it is good. Pretty inexpensive compared to other plans at other stores.

Got this w/ our daughter laptop purchase. The way she is with electronics this was a must. Geek squad is great.

screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..

The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.