Customer Ratings & Reviews

My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

This is the best investment I have made relative to computers and products.

Good to have the safe guard for electronics devices.

Great product and great service provided by great team of professionals.

I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

I have used this assistance a lot. Always get great service. Have not had any problems. They are very knowledgeable and friendly.

Smartest thing I ever did definitely will get warranty on every product I get

Just bought it, and haven’t had to use it yet. But always a good buy.

Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

Saved the day. Twice! More than payed for itself over 2 fixes.

thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.

Quick response and ease of use. The service provided is always quick.

It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!