Customer Ratings & Reviews

This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.

If it's something you don't expect to replace within 2 years, e.g. computer, I would say it's worth it. Gives you the comfort of mind.

We always purchase geek squad protection on our items - they are easy to work with and great help

Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

Great item..................................................

Wanted to make sure that I was covered with my new laptop purchase. Geek squad is always reliable when needed. This is a great service to have.

I'm going on my way to get the boys and then I'm going to get

The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.

I have not used this for the computer I purchased but nice to have the assurance that the laptop my 10 year old uses is covered in case something breaks.

Haven’t had to use it recently, but when I did it was an easy process.

We use our laptops in all types of conditions and this product offers the type of protection we need to feel comfortable taking our laptops where we go!

This is an inexpensive insurance to protect my lap top just in case of accidental damage. I have cats have been known tovisit my desk so it is good to just be safe.

I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

Using it was a little complicated for me snice I couldn't go into the store because of Covid, but shipping and receiving it through the mail went fine.

Can’t go wrong with the insurance. Recommend is 100%

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

When you move the computer all over the house and need to keep it safe, it's nice to know you have a protection plan. You never known what will happen!

great option to have since I can be tech challenge

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

luckily we didn't have to use it yet, but it gives me peace of mind to have it for my daughters college laptop especially with her being so far away...