Customer Ratings & Reviews

Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

They made it easy to purchase but I have not had need to use it yet,

Bought this to go along with my wife's new lap top. Glad to have the coverage in case something unexpected happens to her device

Great protection option to cover all of your electronic devices.

I never worry about my purchases. The squad is always and ready to help. Thought I would have to throw out my computer, but they fixed it and I'm very happy.

There has been no issues yet. It's been a great Chromebook!

It works really good. My son is using it the item ..

Great item.................................................

Geek Squad service is definitely worth the money to have piece of mind on equipment used for remote work.

Never had to use geek squad warranty but am always sure to purchase. I have small children so I like to be prepared for accidents.

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

Have not had to use it yet but have heard great things about Geek Squad service. They have a great reputation locally Hopefully will never have to use it

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

The Geek squad protection is great to have since it covers products in my home so I know that if I need help it is available quickly. I am glad I purchased the protection though I hope not to have to use it.

The agent remotely helped me with problem on my computer

No problems with service. Warranty worth it fir college student purchases away at school with no concerns

Very jappy woth my laptop and my external hard drive

Of course we love Geek Squad and they're gonna protect my computer against anything and everything and hes not even spill something love love love this