Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11724 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,724 reviews
  • Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop changeover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys(and gals) are amazing! Super friendly and helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people in lynchburg are straight forward with you. if they know they can do it but also know it will cost you way more then the computer is worth, they will tell you and recommend someplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! I love this ! Buy ! Great ! I love the experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up geek squad ( Roosevelt location in Chic)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my laptop wasn't charging. Made an appointment and it went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Laptop repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have have great service using Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice to have in case you ever need anything done on your computer or products. I havent had to use them this time around but I have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wasn't required for this item. I have nothing to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

    I would recommend this to a friend