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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11731 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,731 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Dont be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy the great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help, once I walked into the store I was approached immediately and I was given the best help. Gave me the best deal for the price. All with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase of Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my items I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example of good service from Best Buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives complete coverage for accidental human failures. Spilling fluids, dropping computer, running over with auto . Breaking screen or keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have bought geek squad plan as it really comes in handy when you need it. Their tech suooort is always great with helping out issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for an open box i bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance is wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already been put to use. I bought my grandson a laptop for Christmas and the screen was cracked within the year and replaced at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really helped me. My computer broke and I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they were really hopefully and it did take a long time to get setvice

    I would recommend this to a friend