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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,740 reviews
  • Rated 5 out of 5 stars

    A must for your computer purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it for minor issue, excellent respond and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the services so far but feels great to know i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use but I know that I will not have any trouble when I do need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this just in case, luckily l have not needed it, but I am glad it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase alot from Bestbuy and always get the Geek Squad protection, it has saved me plenty of $ more than once.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accidental coverage. Things happen and its nice to know that most is covered and I won't be out a computer. Geek squad very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad identified need to replace computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet luckily, but its worth having, knowing I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite place to buy electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Nothing better then BestBuy items and coverage!

    I would recommend this to a friend