Customer Ratings & Reviews

I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

Have t needed to use this service yet but it’s great knowing it’s available when I need to.

With some insurance for electronics, this is a great service worth taking.

If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

Always get protection on your tech, never had any major issues with my purchases but you never know

I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

You can't put a price on peace of mind. Glad I bought the Geek Squad protection.

Love that I have protection just in case anything happens

The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

Geek Squad is excellent. They are very helpful and I will always purchase their full tech service.

I always get Geek Squad protection. It is super important to me. I have used it several times to fix my electronics.

I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

All ways to have a peace of mind geek squad they're very good when it comes to repairing or replacing I'll give you store credit on an item that is defective

I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

This is a protection plan. Nothing to review because the laptop works as it should.

Great used this it in the past did a good job with fixing.