Customer Ratings & Reviews

Geek Squad is excellent. They are very helpful and I will always purchase their full tech service.

I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

Love that I have protection just in case anything happens

This is a protection plan. Nothing to review because the laptop works as it should.

Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

Have not had the opportunity to use but it is helpful knowing it is available.

Great used this it in the past did a good job with fixing.

I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

This is really a Great product to have. It really comes handy

Excellent for kids online school daughter uses for high school and her business

Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

ive been with the geek squad for many years now they always help me when somethings wrong with my laptop or computer or if i have questions i get great service

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.