Customer Ratings & Reviews

Does what it says. Good product. If something is broken they repair or replace.

Was great, they brought the fridges downstairs and leveled them

Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

All Awesome Geeks Knows Whats Going On Dixes in 2 Weeks

I have not had to use it yet. But I have in the past and Best Buy is great with their coverage on items.

Geek squad is one of the best better companies so good

Haven’t used it yet. Let’s see how my warranty goes

i have always used the protection because everytime i need it they are quick to help

Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.

Was worth getting had a cat jump on my laptop and rip a key off it brought it in fixed/ replaced keyboard in no time was worth every penny

I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

Helped me with issues I’ve had. Answered all my questions.

Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

amazing! Hey do such a good job I never have to worry

I love this, if something happens to my device, the geek squad will help me.

Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

I love the fact that the geek squad will cover my laptop computer. I have not used this service yet, but am glad that I purchased it.

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

This was so worth the money I was able to to send my device in for free repair and free shipping back to me

The Geek squad replaced the hard drive in my desk top. There was a cost for item, but no labor. COVID 19 delayed the repair time. Not their fault.