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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 11,762 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a great thing to buy. Always bought accidental protection and have used it several time. Great peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good program to buy to protect your PC from spyware and any other damaging bugs you may I counter. The program does the work and worrying of protecting your personal information for you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if buying a gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend having Geek Squad. I purchase it on my laptop. I have use before and i am very satisfied with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters here I come!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and wanted to make sure it would be good til I graduate. With Geek Squad I feel confident it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I haven't had any issues with my laptop but the questions I have had have been answered quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very reassured to have coverage on my laptop. It’s always in my backpack and now I don’t have to worry about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is great - hopefully will never need it, but it's comforting to know it's there considering the price of laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of having coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind and I actually had to use it two weeks into purchasing the laptop. Easy process with Bestbuy for the repair / replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice present

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it its everything i expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope this goes well I just bought the protection just in cabe something happens to my precious computer so they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, explain everything to me. My problem w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection!! Highly recommend to purchase with your new device. Its well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! When you need it you will be glad you have it. It protects multiple products at once and if needed well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! When you need it you will be glad you have it. It protects multiple products at once and if needed well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! When you need it you will be glad you have it. It protects multiple products at once and if needed well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Software upload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is with ease. Uploading needed software with Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection is something to remember when purchasing an electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add protection to a device, can be done in a matter of minutes

    I would recommend this to a friend