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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 11,762 reviews
  • Rated 5 out of 5 stars

    Great store to shop at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great location for shopping and I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, the two year is worth your money value rather than the one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have the geek squad on my side. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection program is the absolute best around! Never a hassle, just fixed right the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the protection plans!! I do not know why someone wouldn't buy the protection plans!!!!! I love my chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection, whether you use or not. We know the value of having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting accidental coverage for anything is a must! more so for electronics & pricey items, but it’s worth the extra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my computer I went straight to geek squad. They diagnosed it and fixed it within a couple days. Get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and quick to answer questions about the chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your Best Laptop Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is an absolute MUST! When you get stuck on your laptop, they are there to help you quickly and efficiently!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extensive computer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son computer needed extensive work. The geek squad repaired everything and it’s like a brand new computer! Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always geek squad saves my electronics. Everyone should get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value this warranty offers the purchase of my new computer is wonderful. it covers the use of computer encountering a spill on my keyboard or a fall. repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helped when it broke and it was free to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy will take care of you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection from best buy is a must have! so many items ive had replaced no hassle when ive messed something up or it stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any appliance purchases and electronics Highly recommended!

    I would recommend this to a friend