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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 11,762 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra protection in case something happens. So far so good hope I never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who like to have a piece of mind that they will be covered if something happens to their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connectedit to all my devices. Geek Squad remote support helped get my computer working again after it got a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FlamondH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saving it for the future in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is good to have on your device. I had to use it one time and I did not have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would have done if it wasn't for having the Geek Squad Protection , when my computer needed fixing it really cuts the cost & they know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great knowledge. Glad to have a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty program is the best in the business. Hands down a must to get to secure your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea that we would need this protection within 2 weeks from the purchase of my daughters laptop but we did! Thank goodness for the store rep who suggested this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and fast response! Very knowledgeable atleast with who I worked with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always was told to get protection on all electronics use for the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only reason I shop at Best Buy is for the warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to have protection just in case. It's about a year and l haven't had a reason to utilize but it's to know that l am covered in the event that something does go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy in an emergency. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth getting if prone to accidents, dropping and spilling. Very worthwhile if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I have arthritis, I felt it necessary to purchase this protection in case I drop it. It’s reassuring to know I’m protected.

    I would recommend this to a friend