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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 11,765 reviews
  • Rated 4 out of 5 stars

    Optional plans?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great thing that Best Buy offers protection on all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have! You never know when your computer will need repairs; not having to worry about it is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because no one in the household is very computer literate. Manual's are now online and I need step by step paper copy in order to have any hope of trying to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave Bestbuy without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only people knew how important it is to purchase a good protection plan and Bestbuy always offers the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find best buy Insurance to be a great value. They always cover what they say they will at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always well worth the few dollars for extra value and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company! I like to have help with someone that is expert in computer. I always get the best results with Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection on my computer to make sure i did not make the same mistake in college without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyBuyerHighlyRecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to get the warranty on your products. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad have never failed in helping out when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy accidental, with small kids at home accidents happen and geek squad makes it easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect any device I get from best buy but with the one year warranty it cant be renewed. With the two or three year it can be. That's the only thing I don't like.

    I would recommend this to a friend