Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11765 reviews
(11,765 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this coverage for piece of mind. You use with 3 devices. I have a daughter in college and she needs her laptop. We have used this plan before and they are very efficient.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Purchased for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.
Rated 5 out of 5 stars
1 yr accident GK Protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this GK protection for my new laptop back a couple of months ago... but it is a must for electronics at time.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome team!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for any you buy. Very knowledgeable staff and helpful and if they cant fix they refund you the value.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife live that laptop good quality good price ..
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good warranty for cover your damage without headache only need to bring the laptop to the store near your location.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the 3 year if you have the cash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the 3 year its a great deal. I had to use the coverage on a laptop, vr headset and a tv replaced no issues
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is always good to have. You never know when you have an item that needs to be repaired or replaced.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Haven't neededto use the protection and hope not t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this program. I have all my tech's done by the Geek Squad and they never fail me. Honest staff that do the work correctly
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy seeing that I had to return my originally purchased laptop that developed powering issues only 3 weeks owning it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 Year Qeek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed on my laptop. I suggest buying this protection for any of the things that you purchase that offers it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is very knowledgable. They answer questions in person or on the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not about to get the protection but the employees there convinced me and say they will help me if anything happens with the device.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Laptop that I purchased works really fine
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection you get from this plan pays for itself. Plus you can extend your protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Another timely purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I do not need this protection but I have been pleased with the geek squad service in past purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend

