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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 11,765 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need it so better safe than sorry good thing I have not used it but if I have to I know I have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEAL SQUAD FIXED MY REPAIR ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. Highly recommend i love that it’s touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quick Response and 100% Satisfaction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Support always received on Service rom Geek Squad. Always buy additional warranty with electronic Products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan. Did well by me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for my new computer. My son's iPad has been serviced by geeks squad in the past and we've always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for my laptop. is always good to have it. you never know what could happen. covers a lot of things. based on previous experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind with this protection. Has replaced a damage device, has been helpful setting things up. Easy to utilize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put geek squad on all our purchases. Have received help both on phone and in store. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind - Hight Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that it's great to have this peace of mind! Excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when you need them. Very dependable. Can't go wrong with the Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m protected just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Not very technical so this was a necessary purchase for any “just in case days.” Definitely an added peace of mind for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome that you guys offer this with any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sense of mind that if something were to happen to product I'll be able to take it in and get a replacement without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my purchase. always free stuff to complement your purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except that the extra $150 or so, is probably worth it on a $1000 laptop. Glad I never had to use it and it gave me a little peace of mind knowing I could replace the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a good computet for kids. We have not had any problem with it.

    I would recommend this to a friend