Customer Ratings & Reviews

It is always best to get some warranty/coverage for a device as accidents tend to happen

It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.

agents were very helpful in assisting me in setting up my new laptop. appreciated the quick service and patience.

Thank God I haven't had to use this warranty protection yet but it gives me peace of mind knowing that I am covered in case of problems.

Having the protection gives me peace of mind. I have a 2 year old who wrecks havock on anything he can get his hands on. That's how he broke my wife laptop. The reason we ended up at best buy picking a new one and protection for my son.

I’ve always been happy with my Geek Squad experiences! I recommend getting this coverage on all big ticket items!

This coverage is good to have if you are clumsy or reckless with your electronics. Keeps you with peace of mind in case of a mistake.

Just wanted to have my wife’s Christmas present cause she uses it for work everyday so we wanted to Keep it safe and protected

I love the extent #Warranty it makes me feel like I don’t have to worry too much about the device if it malfunctions or gets damaged.

The Geek Squad. They solved my problems with computer quickly and professionally.

Extra protection is always a good thing to have. We purchase it quite often and have had to use it on occasion. Well worth it.

Usually do not purchase this stuff but felt with a little information from the staff it would be worth the investment.

Always buy service warranty for a year to be sure computer works well

i always get a warranty and best buy is great with there service

I haven’t need any help with this item, but I have comfort knowing that The Geek Squad is standing by

Greatest value is the 3 yr plan. I bought phones in texas and best buy has good coverage with a 1 time replacement if they can't fix it

Wanted the extra protection in case something would happen to my new laptop. You never know what might happen. Glad I got it.

This provides me with peace of mind. Knowing my product is protected enables me to spend more time enjoying the item purchased.

This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.

The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.