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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 11,765 reviews
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support and good coverage for accidents good to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jens Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection everyone needs to get it never know whats going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't by the protection plans but I have been saved so many times by this thing and it's easy. Barely any questions asked and boom I have a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty that provides all the coverage you need for problems & accidents that you may encounter. Excellent coverage for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I don't buy items unless they include protection. Even when I have had to use Geek Squad, their service is quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but my mother has and they did a amazing job helping her with swapping the broken laptop for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad know there stuff and they handle any kind of problem with no issues. The solve everything. Good to have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed And always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would never buy a laptop without protection. Hoping not to use it, but if I have to it will be worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your accident prone, I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any electronics. I've had to use Geek support on items before and the service has always been excellent!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product just rating for the points! And filling this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides the best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best thing I purchased. When my pc starts slowing up I just call and they get in and do their magic!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask a lot of questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions to make sure that this actually covers what they say it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad, i've never had any issues, unlike other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and it has been a huge help from the little to big tech issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great Zinsurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service has Alyssa, fir me, delivered, and issue corrected the First time. Communication as to status is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest easiest purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. Only a fool would not purchase this " f it" insurance. Don't be a fool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is a must for our grandson’s new laptop...he is 9 and I think his mom will have one less thing to worry about...a computer with an insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad are so very knowledgeable and friendly. Although they are the Wikipedia on computer tech, they don't make you feel inferior in your lack of tech skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.

    I would recommend this to a friend