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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11767 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 11,767 reviews
  • Rated 5 out of 5 stars

    Coverage sometimes worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t get coverage but Best Buy has been great about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed it but planning on renewing if possible just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service posn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this plan. Quick response and knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always helpful. Had to help setting up my chrome book and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly set up was quick and easy Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at the store was helpful and kind, One did not no what he was saying and got me help. The other girl had an attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for my laptop. Love the extra security for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always get. They are good about helping you through problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy the Extended Warranty because you get THE GEEK SQUAD!! The best Techs in the WORLD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have her accident to coverage especially if you’re clumsy like m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the Geek Squad with these type of electronics. It can go south at any time. Best protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV’s and showed me how to work them. Didn’t use it at all after that though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad Protection Plan. I Highly recommend!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used their services and everyone is nice. I had a new person being trained in and she didn't get the notes right and so I had to make multiple trips to the store and all the issues with my computer did not get fixed. I had to come in for another attempt at fixing the issues and now they have my computer again for weeks. It's frustrating and there are other fixing companies that do quicker turn arounds if you don't have the ability to let go of your computer for weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to purchase Geek Squad service so I have a peace of mind if and when I need help. Better safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lori

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet but I'm looking forward to not having to use them as long as there is no problem with The product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.