Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11767 reviews
(11,767 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Confident!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection if you have a computer to laptop TV I'll recommend to have this
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I purchased his protection. Not very mechanically inclined when it comes to tech. Geek squad are fantastic.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad warranty is always great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This was a good price for the amount of protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good price for the amount of protection. I am glad we opted to add this plan for our peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek SQUAD very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several contacts with Geek SQUAD with other items I have purchased and they were very helpful in solving the problem.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Convenient, friendly protection for novice user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Amazing Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad provided exceptional service when attempting to repair and finally replacing my MSI gaming computer. Very professional and customer focused throughout process.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It's Worth It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the option of adding this protection to my purchases. The Geek Squad has never let me down!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like getting the additional warrrnty coverage on my laptop. That way I know I don’t have to worry about anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the plan, always get the plan, the plan is your friend, embrace the plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just keeping extra insurance is case of an accident. Knowing that the Geek Squad is there if needed is reassuring.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2139 Leo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Superior
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for any product you purchase there hassle free and excellent customer service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi John. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 5 out of 5 stars
Accidental protection save me money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually get the Geek Squad but decided to do so for a new computer. I have to say the piece of mind makes this a must have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend

