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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 11,768 reviews
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually get the Geek Squad but decided to do so for a new computer. I have to say the piece of mind makes this a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a laptop without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff-Geek Squad Support Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad Support because the cost was reasonable and previous Geek Squad use has been very favorable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is critical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is critical. I would never purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    seems like a great service plan warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet but from what I've read to the help ive gotten over the phone, seems like a great choice! Prices are also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an addition to my orders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great the the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these just to try them out. She had no idea she would like them as much as she does. The only down side to them is that it only comes with one size earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad, they are very helpful and always answers our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, it was nice to be able to purchase it, This was for a high end laptop, so I felt it was worth it to have a little insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my computer screen and couldn't access any of my information and they helped retrieve my information and repaired my screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband always gets this because son is clumsy. Son has a habit of being clumsy everytime he has something expensive in his hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my pc all set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when you get a computer. The Geek Squad gets everything set up so I’m safe surfing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always worth it. Even if you don’t use them there is still the unknown. Geek squad is always awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a computer 5 months ago & it had several problems & couldn't be fixed. Refunded me with gift cards to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 1 year peace of mind. When a kid at home, accidents happen at the table with spilled milk, juice and water.

    I would recommend this to a friend