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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 11,768 reviews
  • Rated 5 out of 5 stars

    gives a little relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used to not get the extra protection. i changed my mind when i saw my wifes tv mess up. she had geek squad, and they replaced the tv even after it was 2 years old. nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but in the past I have had nothing but positive feedback from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go with out. No matter what we buy, always get the Geek Squad service. Never fails, something always seems to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with a laptop for a freshman in college. It works nicely with the laptop. She can easily take it with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are amazing as I use them for my laptop needs. Therefore, I purchased this service for my grandson laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty just in case anything go wrong with the computer I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong buying Geek Squad protection. No one plans on accidents so this is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They know mostly every problem your device could have and they know how to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,really affordable and useful, i never thought i would get so much over something so cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    call in was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to call in and speak to someone and the service was really great. they were very fast and very polite just all around great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, bought it for my sister in-law, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are great people to get help from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad are always willing to help you with anything you need help with, just a great bunch of people to get help from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad protection for my pruducts.never had a problem because they always respond and take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hope I don't have too. But great value for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty. They have replaced a few of my lroducts due to being lemons, or to expensive to keep fixing. I will always purchase a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making an electrical purchase since it covers so many things!

    I would recommend this to a friend