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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,768 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your investment from any possible outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this extended protection, This computer should continue to be useful for its life

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are extremely helpful and go thhe extra mile. The answers are always honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great. Just knowing you have that added protection is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix all my devices quickly and get it back to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get a warranty,. you be send it off. no telling when you will get it back. Greek squad you take it in, and they will contact you when it's ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase items from best buy I always put Geek Squad support on it. Simple warranty for high-value items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this a few times for accidental damage and support was great. Fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help when needed and was efficient and quick. I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to hopefully not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not have to use this but hey it’s for my 10 y/o laptop who am I kidding I’ll probably need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go along with my new laptop. I haven't needed it but am glad that I have it, just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the price for the value was well worth it. I have yet it use it but it’s good to know it’s there when and if I do need it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job assembling my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is wonderful to have in case something happens with my product.

    I would recommend this to a friend