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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 11,768 reviews
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic insurance that covers the basics don't know what else to tell you. Try to get it replaced instead of fixed before they put on unnecessary applications on your device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money I paid for the laptop, and the teenager that will be using it the protection plan was a must!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive Geek Squad is. they helped diagnose a problem with my computer. It was not good news but at least they did not charge me for the advice and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 3 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 3 year accidental Geek Squad Protection. A better value overall than one or two year plans to give you reassurance on the product that you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop for home schooling, work and surfing the net. Geek Squad protection was a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't risk your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not a very expensive computer, it is worth protecting the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy we got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your kids have butter fingers or not great at computer stuff this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my laptops have a tendency to get broken rarely by my own doing. So hope I won't ever need to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for everything it offers! I'm going to use it for everything I order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't ran into anything super crazy but when something small happens they answer right away and walk me through on what to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommen everyone to use the Geek squad because it’s really helpful for your devices in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans always seem to help us out when we need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup to have. Especially on a new laptop model that I haven’t used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet. Computer is for grandson and he is rough on electronics. I like the fact that it covers accidental damage. I'm sure it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shoulder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item my husband loves it has been wearing it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable laptop for the money. Just enough for basic skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received, the protection, along with a notebook for as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my laptop and am glad I did. I haven’t had the opportunity to use it but am glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money knowing that I’ll be able to have my computer fixed without issue for the next two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqeek to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on past purchases with geek squad. If you have a teenager then you cannot be without Geek Squad!

    I would recommend this to a friend