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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 11,768 reviews
  • Rated 5 out of 5 stars

    Add to every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the reason I buy all of my electronics from Best Buy. Reassurance that my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense for touch screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting it! You will never regret getting it but you might always regret not getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 3 year coverage and feel that is worth a laptop of this nature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente people thy know what they are doing. Will call them every time I have technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays to have a good protection plan. I hope i will never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service my computer. Call when finish .service was good.didn’t have to wait in that long line. Took me right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explains everything and makes sure even non-tech people understand the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the Geek Squad since purchasing my computer but from past experience they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I never need this, but it’s good to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad, they are the only people I trust with my computer. My local repair shop doesn’t even compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Pricing is decent for laptops and coverage is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, best service for the devices you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, covers almost possibly anything that could go wrong with device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smart idea to purchase if you're going to spend the money on computer equipment! Smart investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! Accidents happen and this is a great service. I have used before and it was great!

    I would recommend this to a friend