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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 11,768 reviews
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be left hanging when accidents happen. Love the support I get from Geek squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it comes in handy if and when needed, I use this device for school and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a laptop, camera, etc... without the geek squad for at least 2 yrs preferably 3, bcuz cost out of pocket to replace is a joke in this market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying her laptop. Got on a featured deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance have used it before and never have a problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have assisted me many times with no issues regarding my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need protection for electronics. They get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it is affordable definitely good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are experts at what they do. They can help you with anything. Also very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to actually use my warranty but I know it will at least be painless since it's with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a bad experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely a must on all purchases when possible. they have saved my behind on more then one occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that both my college students don’t have to worry about accidents they are covered! Peace of mind is great and so is the geek squad service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had a need yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my son and purchased the 1-Year protection plan as my son has a history of accidently damaging his technology. I haven't hade a need to use this yet but I'm glad the option is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Securtiy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable Knowing that I have this protection whenever I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down

    I would recommend this to a friend