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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 11,768 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to do any claims with this product yet but i have had to in the past and i highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it covers items purchased at BestBuy this are in your household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call 3 times and all personnel I dealt with courteous and polite. They had me fixed in such a short time.. Much more knowledgeable than I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and helpfull... they were patient in explaining all of my features and what services they provide...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appreciative of their outstanding customer service skills. Made sure my needs were met in a swift amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happyshopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this laptop! It’s easy to use and fast. It is lightweight and the service at Best Buys is Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geeks. Wouldn't buy an electronic anything without them. Not only do they repair, they advise. Great group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my computer questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to help me and not treat me like I am an idiot. They are always helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a new laptop, you definitely need some kind of coverage, at least for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God for the geek squad! I always end up being their assistance when I buy new computer equipment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing my Laptop, I also purchased the Geek Squad accidental protection here. It's always good to know that my device is protected incase an accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy !!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never let me down , every purchase from best buy I always buy the Geek squad protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is great. Anytime I had issues, I can call them and they are more than happy to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student since they can have accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because you never know what older teens are doing or thinking. They could very easily spill something on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great It's Great It's great It's Great It's great It's Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made me feel like I can see again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I struggle, they are always there to help. Having a blind disability, they made things far less complicated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to Have, But Necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a question of affordability for option or peace of mind. The insurance has not been exercise (which is a good thing). But it's pricey in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this product, tgey help me with my pc and set everything up for me, they make everything so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as back up Olán just in case great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it be a good protection for your computer in case you drop it or spills are button missing

    I would recommend this to a friend