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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 11,768 reviews
  • Rated 4 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extended warranties for my business machines. The Geek Squad protection plan has helped out numerous times in the past, so I don't hesitate to add it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Accidental protection plan for our laptop purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the guys I’ve deal with from GS have been super helpful and nice. Nothing better than knowing that there is always someone available and willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have they always help out whenever i have problems and geter done right

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. We appreciate the kind words! We're happy to be here and help you out with whatever you need. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the protection just in case your products are not working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt needed to use my service with geek squad yet but it is a good thing to have just in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is a very nice program for your protection of your electronics that save you alot of money on repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan a Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing the one year geek squad protection plan. I have purchased this protection plan several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professionalism and knowledge!! I am glad I purchased Geek Squad Service for my son's computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nessacery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything at Best Buy TVs computers printers stereo systems get this protection it will save you from putting out hundreds of dollars in the end .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop stopped working after 1 month. Took it in store and it was shipped off. Didn’t even take 2 weeks to get replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and just right term for newly-purchased electronics. Highly recommend the one-year option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is a great piece of mind for my investment in a expensive computer. Accidents happen !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. anything happens you can get your product fixed or replaced. Love this option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had damage his Chromebook and it needed repair. Because of the Geek Squad I did not have to pay out of pocket for any repairs. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best coverage for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used it yet but Im crossing my fingers. definitely the best coverage for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me get my laptop fixed at no charge. best plan ever compared to other stores after my laptop was shattered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is usually easy but mine is up so there’s not any further use for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great for all households who don't have a computer geek in it, they can fix any electronic problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this alot with our electronic products, they were great at fixing a serious problem from a computer hack

    I would recommend this to a friend