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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 11,768 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to purchase the accidental coverage but 1 month to the day after my laptop purchase the touchscreen shattered and is 100% covered! Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the GSP on my stuff. Returns are quick and painless and are always very hassle free :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the GSP on my stuff. Returns are quick and painless and are always very hassle free :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 4 stars because I haven't needed to use it. But I always recommend some type of warranty when dealing with electronics. We will see what type of service they provide if and when I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always shows up on time and answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughters laptop. She’s a kid. Kids don’t plan for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats having peace of mind with your property. Accidents happen and they jump right in and help. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that if I drop my laptop and break it they will replace it. I love this feature of the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I never got to use, but the benefits it comes with were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More years, better protection, must get, great assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection. When i need to use it. Its quick and hassel free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE AND COMFORT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DONT HAVE TO WORRY ABOUT MY COMPUTER ANYMORE! THIS IS A GREAT FEELING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good but never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this but historically the items usually go bad after the contract expires. Sometimes waste of $$$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to purchase and able to utilize it to repair my computer w/o issues and no delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a peace of mind to have protection on the stuff we use everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good value for the service. Did not have to pay that much and the laptop i bought is covered for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shop Best Buy specifically for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they've extended their amount of devices to be serviced now I'm able to share that experience with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love GEEKSQUAD PROTECTION.. AMAZING ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When tragic events cause black out .. GEEK SQUAD comes to the rescue...110 starz...!!!! I put this on any breakable wearable product...1,000X suggestion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my question quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd highly recommend everyone to purchase the geek squad protection plan. I have it on all of my devices and I love it!

    I would recommend this to a friend