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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 11,768 reviews
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we haven't needed to use this. But, the protection in case of an accident is worth the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because I previously bought a laptop and the screen cracked. My new laptop has worked just fine and haven't had to use protection plan but happy to know I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im more than happy I got this geek squad service for my laptop I just purchased it's worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad installed them on my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents attached it to my devisees so glad I have them to help me with all of my computers and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geeksquad warranty. Never had any issues with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a must don’t leave without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice to protect your gadgets, now the warranty is not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have. I by it for almost everything I purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've already gotten good use out of this service for several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the accidental protection for a peace of mind and I'm so happy that I did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume that it is good. I have not used it. I hope I don't have too. It is any expensive add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the Squad Service plan. If something goes wrong with your purchase. They fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the coverage and im glad I did. I have an issue and the Geek Squad guys took care of it quick! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expertise for online and in-home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online agents clean my computer, have done install in my home at a reduced rate and are all very knowledgeable experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a blessing! Especially when it comes to someone like myself who has tons of questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but I have had Geek Squad on other products and have not had a problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have added protection since spills are so easy to occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I haven’t had to use it yet but it a no brainer to have protection plans on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended for all electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the setup of my new tv by the squad they were here before their scheduled time in and out

    I would recommend this to a friend