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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 11,773 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got geek squad protection my protection just got easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and help me solve my needs, explaining everything and offered good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great deal great cost great service and great help love it love Best Buy and love the help we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I did not have this coverage when I spilled a beverage on top on my old laptap keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful peace of mind knowing that any problems in the future will be resolved quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for the best to have coverage on your laptop in case anything goes bad or wrong with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely always a good idea to get the squad protection. They’ll give you a brand new one if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good asus laptop computer for the price of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my Laptop for sure, 3 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my Laptop for sure, 3 years! Its a computer and fragile, plus i cracked my screen last time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan to have just in case something goes wrong with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm not displeased with the protection coverage. It's not a bad thing to back a purchase with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without it. Bestbuy is great with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this option. I bought this protection for my son's gaming laptop and i am happy to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems so far even thought my service expired last month. Might keep it or look for a desktop. But all in all great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service will come in handy for any repairs to my products that may occur.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We completely agree that it's important to protect your investments! If you have any questions or concerns, please let us know!

  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the option to get something you buy fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful will all warranties I've had and stil have. Such great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use their service, but it nice to know they will be there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The accidental coverage makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental coverage makes life easy, with no worries about loosing money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has a great reputation. I trust them with my best technology. They are very knowledgeable.

    I would recommend this to a friend