Customer Ratings & Reviews

The agents were all very helpful and they answered all my questions.

I’ve had good service with prior geek squad insurance, bought this as part of a gift for someone

Never used it but it was good to have in case something happened.

Geek squad fixed my daughter cracked computer screen in a timely matter.

Highly recommend to protect your product at Best Buy. Usually easy transaction when products start failing

The Geek squad was good and did everything right the first time and were polite

Awesome option for any device in general, I love it and I would really recommend this!

Geek squad service is great and affordable. They will quickly diagnose and have you up and running in no time!

Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help

Great service and coverage is great on damage or liquid

Thank you Geek Squad for repairing my Work PC. My partner ask to add these fonts onto my PC and the fully corrupted it.

I am happy that I did the 3 year warranty. If anything happens God forbid I know my computer is safe with them

We havent had to use this service but glad i have it.

It's good when you spill water, but I wish it would last for longer.

Plan is great dealing with some of the people who work in geek squad ....not so much ...finally got the manager of the geek squad and was great from then on

These plans can be expensive especially after you just spent a lot of money on your product but it's so worth it.

I’ve never had a problem when using this service. I will always purchase this insurance on expensive items.

I think that when you buy something with this kind of price tag you better protect it because I know I would be devastated to lose this and just have no promise of having it fixed, although my charging cord did get mashed up and being a rated brand they didn’t have the replacement cord and told me to rebuy it and submit the receipt which is one more hoop than I wanted to jump through at this price tag

I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

always get these they help so much accidents happen all the time. why not be prepared for one when it does.