Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 11,773 reviews
  • Rated 5 out of 5 stars

    Always need to have protection on your equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have extended protection if something goes wrong. I always buy it when I purchase electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need them to fix my computer but it’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshor my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions asked and gave undestandable answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad protection plan. I just bring in the item and it’s taken care of

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad- Big Mistake- Wasted Money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I got the protection for my laptop. Geek squad always helps. It’s always nice to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my computer there fixed twice . Very convenient to use when u need help fixing the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Service for Anyone Who Owns Computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program lets you take in any computer you own, no matter how old, for basic services such as viruses etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection You Probably Won't Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I used the Greek Squad once in the year. Overall, I didn't have issues, so it wasn't worth it to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to the store just to see the prices and ended up buying a Laptop for mi, I love my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every big item i buy at Best buy i always get the protection. It does come in handy when need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my laptop. Definitely a nice added protection if I ever need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. Geek squad is great and they will help any 9f your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know you have the coverage in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent protection for college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it, but feel secure knowing our college grandson has this extra protection for his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to the Geek Squad they are very helpful and make sure everything works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues in the pass with My laptop after purchasing along with my Switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is to be commended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken advantage of it on a couple of occasions. They took great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must on any products you buy such as computer. I had it in other computer and it helps with overall expense with having computer fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better insured than not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t pass up getting your technology insured for those that tend to use it a lot.

    I would recommend this to a friend