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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 11,774 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this plan. Best Buy has reassured me that I will always be protected due to purchasing this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child dropped the laptop one week into purchase and it cracked beyond repair. Got full store credit back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, peace of mind and hopefully I won’t but had to buy as I absolutely love my lenova!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is phenomenal service...it helps answer any questions that you have and everyone is friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Geek Squad on any device you get from Best Buy. They have always been great with any problems I have had with any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I got this protection. My computer was a small investment, so knowing I'm protected if anything happens is a great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Protection for several years on all of my electronics. It is a wonderful, worthwhile service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with buying protection plan ,,they have very good customer support and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how inexpensive this warranty is and how extensive it will be when I need the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet, but its nice to know the service is available. On previous items purchased service was fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that all I have to do is call up the Geek Squad or get on the Chat and they fix what I broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use but has always been a great peace of mind product/service. Always worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silver dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on greek squad there service worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks and answers all questions when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. They do their job the protection is at it’s finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance with great adjustable. I never had any issues with the insurance . Great products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keep some kind of protection plan on our devices if possible. I do recommend if at all possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually Can't Fix it, But replacement is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something breaks, they likely won't be able to fix it, but they'll refund you your purchase price. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, I can always reach out to a representative any time of day and easy to install

    I would recommend this to a friend