Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 11,774 reviews
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the coverage for this device but I've gotten good service with them on there coverages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad router installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection plan is worth every dime spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for my PC. I haven't had to use them but I always get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feature especially for kids who have a tendency to drop their electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some reliable to call for help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have someone come to my house for technology issues when I can’t figure it out myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for the geek squad protection plan every time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has proven to pay itself off multiple times, don’t opt out of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid helped with my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when i needed it very friendly and knowledgeable staff would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this my laptop. I wonder if it will work for every device you buy at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pretty much always get this on fairly expensive items...especially on items for mi kids

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ask for original, not generic, if replacement need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the protection plan, in case I need it for an unforeseen accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to be safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel safe all time ... not much worries on how works and how I handle it .... great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents and service for the money. They are knowledgeable about m9st anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek squad is great!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent added everything i need and asked if i needed any help with anything else or did i have a question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection, good decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Accidental Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I buy anything from Best Buy always get the protection plan because Best Buy always backs up their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my computer for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i like geek squad. They fix my problem with any trouble

    I would recommend this to a friend