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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 11,774 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection with my gf’s laptop. Very convenient if any incidents happen or service is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the one year Geek Squad protection plan. I have used it and it is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for large purchases. Help to keep your investment in electronics safe. A must have serive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and I hope I don't. I added this protection because I have kids and you never know what they will do. I also tend to have some bad luck every now and then. Better safe than sorry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in case of something goes wrong. Nee to have old computer cleaned so took it in and had it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do! very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product one of the best easy access and ability to share

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential cost-effective protection for my device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the a Geek Squaq for over a decade - for many devices. I’ve always been very satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my new computer and took it to them to have them set it up. They were very professional and very efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the new tech and expensive stuff, I always add the protection. Really worth it when the worst happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and very much needed great policy must not leave the store without one it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet for this computer, but I have used it for other items. Worth the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! It’s worth the money!!! I never get a produce without getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sincerely happy I purchased this item, it will come in handy and the Geek Squad at Bestbuys is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new lenovo tablet/computer. I love the fact that it kind of works like a computer.

    I would recommend this to a friend