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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 11,774 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase for our household. I've had to use the service which was thorough and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need it but was reassuring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed it, but it was very reassuring to know that I had it while I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They checked determined right away that it was the computer not the user - hard drive crashed and immediately ordered a brand new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has worked out well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a laptop for my son. Service has been used to repair a screen damaged so well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AnnaLagler 59

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I cover all my purchases with extended purchases , keep myself covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accident protection on expensive items. It is worth the peace of mind for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people that knows exactly what they are talking about and doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and helpful guys. I appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my kids talked into this I thought it was a waste. We have used it so many times!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girl was cute and talked me into it, hopefully won’t need it but I guess I have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan! It's come in handy more than once. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection. Peace of mind. Decent price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet . Hopefully it’s good. Salesman was great no pressure and explained it very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    A small price for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying new electronics, this is a sure-fire way to make sure that your investment will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

    I would recommend this to a friend