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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11776 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 11,776 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and set up my new Lenovo laptop. It's a little pricey but will use the service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Love i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This totally gives me peace of mind knowing that my laptop is safe from any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad protection. I have used it many times and will not buy a product without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't need them very often but they get the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I don't make an appointment they are very helpful. Everyone who works Geek Squad are very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always worth purchasing. They always fix my issues without any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for kids chrome books, kids drop, spill, and do unknown things to electronics....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, but feel comfortable that any problem will be handled in-store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase alonside a new laptop. Hopefully won't have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection you never know what will happen and Best Buy is always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful so far since purchased. Used it once already to help set up my security software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my computer twice. I was able to get it fixed first and store credit the second time. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a first time buyer . i have never had a lab top. The geek squad took care of my problem while i waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very helpful service. I've only had to go once since buying my laptop, but they were very nice and prompt and resolved my issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have insurance on all your purchases. It comes out handy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is something you should always pay for. They help out amazingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It’s the best of it’s kind I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy it's always awesome shopping with excellent customer service with great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have as needed. Every encounter from a representative with Geek Squad has been awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Will set up your computer software for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the staffs were great and helpful easy to deal with

    I would recommend this to a friend