Customer Ratings & Reviews

Much cover is needed when you purchase electrics..

I purchased this service plan at a great price along with my new HP computer

Good perfect Amazing coffee best Nice nice nuce xoffe nice coffee

I have not need services yet but have comfort in knowing its available to me if I need it.

Good price for the peice of mind when you have toddlers, parents know what i mean lol.

Great plans to get products replaced if it's by accident or they simply just fail. Beats having to pay for a new one.

Geek Squad. Never go without it. Staff knowledgeable when needed it in the past.

Good to have in case anything goes wrong with your product

Geek squad helped my mom when her tv broke after 3 years, this coverage is helpful when needed

Luckily I haven't needed to use the protection. Geek Squad is usually pretty good.

Bought this protection for my grandson's computer. I really like the Geek Squards added protection and tech help.

Geek squad great customer service!!!!!!!!!!!!!!!!!

I am always happy to have Geek Squad. I have used Geek Squad in the past.

Great protection for your PC or laptop purchase. A must have

Didn't have to use it but the peace of mind was comforting.

Peace of mind for new computer protection. You want to make sure it works and not have any problems.

Great when you have a kid with electronics. Anything happens to it and it's covered.

I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?

Primary Service I rely on. Especially for Computer turn-ups.

Get connected to all the devices easily and easy to use.