Customer Ratings & Reviews

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Great service. I got the one year geek squad plan.

High quality professionals. In store assistance availability.

The reassurance that comes with Geek Squad is great.

The agents performed service multiple time and resolved all issues

Always get this warranty especially with young kids purchase

Love the geek squad warranty. I feel safe knowijng that if something happens they will fix it.

I always get the geek squad protection because they are no hassle and easy to work with.

This is a must buy when purchasing a computer to give you piece of mind.

Installed products on new laptop, very knowledgeable always helpful

The geek squad always provides great service with electronics

I always but the protection plan, which is probably stupid, but it has saved me a couple of times.

Great service do not forget to purchase. It always comes in handy

Hp laptop it’s small and convenient for our son for school.

Must have in case something happens to your priceless laptop

Peace of Mind knowing they are there 24/7 anytime I need help!

Geek Squad may be pricey, buts the best out there. Their protection is better than most.

Never had to use it up until today, all went well.

Perfect insurance and great price, I feel safe with this

Get it get it I always get geek squad and I save tons of money