Customer Ratings & Reviews

Any problems I never have an issue with them to get things fixed.

I hope not to have to use my ADH protection for my new laptop. It is an investment I would like to protect for at least 2 years. I figure that in 2 years I may get a new laptop. When it comes to portable technology, cameras, etc. it's a good idea to get accidental damage protection. May not be a perfect service and I may be disappointed by the service when I do need it, but something is better than nothing.

The keyboard on my son's laptop quit working. it was under a two-year service coverage. We took it in. They had to send it off. At first we were told it needed a new part and it was in stock. Then we were told they were waiting on a part and it would be a week. Then we were told if it was not repaired within 30 days of when it arrived we would get a replacement. Then I got a text message today saying we were approved for a replace and to schedule a consult with a link to the site. It was not clear where to go to schedule a consult, so I went to chat. Told the rep what I needed. We got disconnected. Tried again. The rep had my email address and asked for the repair order number. I could not believe that information would not show up on my account. Asked to have someone call. He gave me a number to call. I called. I was told that there was accidental damage to the laptop and it could not be repaired. He could not give me any additional information. I had to talk to the store. He gave me a number and when I called it, I ended back at the same place I had just talked to. This guy was actually trying to help me in my frustration. But the bottom line was, I had to go to the store and he would have to schedule a time. My son decided to go there after work since we live 30 mins away from the store and he works 5 minutes away. They could not tell him anything because their system was down. I sure hope that Geek Squad did not damage the laptop beyond repair while they were supposed to be repairing it.

The device works very well and is highly recommend

Must buy when purchasing electronics!!!!!!!!!!!!!!

I love the support provided by geek squad well worth the price

Very knowledgeable. Knew what I needed without having to say much

this is an awesome plan I always include when buying electronics

If you spent money you Need to get the protection plan.

You always need to purchase warranty to cover big purchases

I got this plan incase something happens ut I am happy with them

Knowing I have the Geek Squad on my side is peace of mind!

So far so good! Used this service once. Would recommend

Just in case additional insurance. Because life happens

It a really good for houses with children protect your electronics before it’s too late

very good always get. i recommend to buy for kids .

This is a great deal! This is a good service to have.

i am so glad i purchased the 2 year protection for my computer, great peace of mind

I can always trust in Geek squad protection to protect my devices

3-Year Accidental Geek Squad Protection, it's easy and safe