Customer Ratings & Reviews

got this for my new laptop, gives a peace of mind in case something happens.

Service is excellent every time I visit and that is frequently staff is always friendly and knowledgeable

The Geek Squad service provides a level of protection that I cannot imagine being without. Life's unexpected disasters, whether large or small, can be disruptive. Having the peace of mind of the Geek Squad protection I am not worried about having to make a replacement purchase for the next couple of years.

Great product. I’m glad I purchased this and I’m praying I don’t have to ever use it.

I haven't had to use it yet but I'm sure I can depend on them when it comes around like I did in the past.

Have not had to use it yet but pleased with the purchase.

I’ve purchased this protection just in case something goes awry. Lo and behold I had to take my laptop in. I made an appointment online, although it was not as soon as I wanted it to be. However, when the time my appointment arrived, I was promptly received. The Geek Squad techs were professional, friendly, and informative.

It's a very good have geek squad Iile geek squad.

I purchased all my computers, tablets, printers and supplies I need from Best Buy and have never had any trouble with them. The Geek Squad is the best. Have always helped me with my problems and have never had anyone of them give me trouble. Always explain everything for me to understand.

Would recommend to everyone. Great coverage. Leaves you worry free

The service was very helpful. Detailed on my needs.

Bought the plan for this computer as the last Lenovo packed up 17 days after I had bought it and had to replace it. Best Buy normally only allows returns during the first 14 days and said we would have to send the laptop back to Lenovo to have her fixed. Hope I don't have to use the service but have it if I do

Glad I got my 2 year accidental protection.It is a must.

I had this Accidental Geek Squad Protection on my former computer, and there were two construction failures on it. Geek Squad stood by the protection both times, but the 2nd failure required a part that didn't come in for over a month. Best Buy stood by their warranty and replaced the computer. The service is somtimes slow.

Peace of mind to Buying Geek Squad protection so you don't have to worry.

I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

Amazing service from everyone in the Geek Squad, to helping me figure out what laptop i needed for school, to getting a protection plan to better serve my needs.

Great service. Responsive. Attended to all my service needs.

Great insurance if product is broken great to have it

Peace of mind. No issues whenever I need to use my additional warranty on any of my products. Customer service is always the best to resolve any issues with my laptop or other electronics Thanks