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Customer reviews

Rating 4.6 out of 5 stars with 11980 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,980 reviews
  • Rated 5 out of 5 stars

    So Happy I got Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, does what we got it for, and my daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and purchased the $140 for one year warranty. Hopefully if anything happens to my computer there isn't any fine print and they actually honor the warranty. Otherwise the $140 is extremely high, I think. On the other hand, hopefully I never have to use it. I'm going to mark "yes" for if I would recommend to a friend, which I am still on the fence about. It's a required field, so I have to pick one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty, although no damage has happend! Very good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv fast and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection if you are on USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection is a great way to protect your computer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Damage Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan helps with accidental breaks and damage to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services alway they are always there when you need the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need geek squad they're available.. Set up is easy

    I would recommend this to a friend
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