Customer Ratings & Reviews

Bought this for my son who is in middle school. Very fast startup, easy to use and large sized comfortable keyboard. Touch screen is very responsive. Very durable.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

AMAZING CUSTOMER SERVICE and the service the give is great

This plan is so affordable. I have not had to use it , so that’s a plus.

[Employee of bestbuy] Easy and fair service i will always suggest to get the waranty on anything.

Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

I like the fact that if something happens to it, it is covered. I have not used it yet, but I am going to renew it.

I always purchase a Geek Squad protection plan for all of the products to buy Best Buy. The Geek Squad is very efficient and timely inEnsuring that my product is serviced as quickly as possible so there's no delays in my daily needs

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

Súper good device, used to play and do work on my College!!

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.