Customer Ratings & Reviews

The insurance price is reasonable, for extra peace of mind.

Very helpful and understanding and communication is great

They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.

Great service! I like how easy it was and love how theyre so reliable. Worth it

They provide great service any time I have had to use them

This purchase is a bit high, but one of the few that gives you back full value if there is a problem. Only real negative is that if you have an issue, Best Buy will not immediately give you value or replacement. They will want to send it in to their repair center so you are without your device for at least two weeks, sometimes much longer, before you get the value back.

Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

I had a 2year geeksquad protection to insure a tablet I purchased and when I had issues with the tablet after 1yr I took to best buy and they ended up replacing the tablet with the insurance but I figured I'd still have a year of insurance left on the initial 2yrs I purchased but I was wrong. I was told the original insurance was for the original tablet and expired with the replacement so I had to purchase another 1, 2, or 3yrs of geek squad protection if I wanted the replacement tablet insured. So in this case i recommend buying only 1yrs protection and upgrading for another year before each year expires.

Hands down the best perfection Squad I strongly recommend there services.

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

Accidents happen!! It’s worth purchasing for one of those moments!

Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

If something happens in 2 years with ur device you can get a brand new one with no worries

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

Guys you should’ve definitely buy this thing and it is really helpful