Customer Ratings & Reviews

Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

I have geek squad service on every device and appliance I have purchased. While no one wants to have to use it, when you need it, you'll be glad you have it. They come right out to your home!

They immediately gave me a new computer when mine came with a virus inside of it.

The protection plan saved me when the warranty on the device expired and it broke suddenly, allowing me to purchase a new one at no cost.

They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

Great option to have, it’s good to have the type of service and you never.

Geek squad rocks get their protection for everything you buy now

Always add the Geek Squad protection, well worth the extra dollar.

My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

Geek squad is legit. They'll take care of your electronics. I brought in a laptop and got an upgrade. I would suggest alwaying backing up your data.

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.