Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11706 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 11,706 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best service and no other service is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad protection plan for all of the products to buy Best Buy. The Geek Squad is very efficient and timely inEnsuring that my product is serviced as quickly as possible so there's no delays in my daily needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Makes Life Easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Takes Care od Customers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Vincent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have incase of the situation wat ever they mite be better some than nonee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopeful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely need it....... if past perfomance repeats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer, dryer, laptops for me and my grands awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to go for all electronics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer i bought is great. I had issues with it after accidently dropping it. They resolved my issue here in Duluth Minnesota USA and i have an awesome and amazing product as if nothing ever happened!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend