Customer Ratings & Reviews

Geek Squad provides exceptional tech support, offering quick and reliable service for a wide range of issues. Their knowledgeable and friendly technicians go above and beyond to diagnose and fix problems efficiently. Whether it's setting up a new device, troubleshooting software issues, or repairing hardware, Geek Squad consistently delivers high-quality assistance. The convenience of in-home visits and comprehensive protection plans adds significant value. Their clear communication and dedication to customer satisfaction make Geek Squad a trusted choice for tech support. Highly recommended for anyone needing dependable and professional tech help.

cooooooooooooooooooooooool! that's a great The shape is perfect, and the mouse is also perfect, the only flaw is that the keyboard buttons are too hard

I usually buy Geek Squad service because of their reliability and expertise. Whenever I encounter technical issues, I know they’ll provide fast, professional assistance. Their technicians are knowledgeable and offer thorough solutions, whether it's for repairs, setup, or troubleshooting. The convenience of in-home service and flexible support options also make it easy for me to get help when needed. Overall, it’s a trustworthy service I can depend on.

Amazing pc! Very impressed with how smooth it runs. Very quiet too!

Always good with what they do i will definitely recommend to anyone in need of their services !

they really helped me out with setting up my pc to everything

I always buy this with a major purchase of over a few hundred dollars. Mostly I don't have to use it, but I have had a couple of purchases that just didn't hold up and had to be sent in and repaired by Geek Squad several times.

I love my geek squad protection plans. I get them on everything I buy just because you never know what can happen, and knowing that something happens im covered is worth every dollar.

Love that I can call if I need help or if there is a problem with my PC. Good value to know I can get help when needed.

I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

No way I'd purchase a big ticket item without Geek Squad protection. I made a big purchase for my grandson. I need peace of mind, knowing that if something happened, I can count on it being fixed, quickly and efficiently. My husband and I purchase it on most all items and have always been satisfied with the service. Peace of mind is everything!

Agents were great but if something goes wrong and you return the item after 15 days, even for a defect (my last pc processor went out just after 21 days) you lose that protection cost. So I had to get refunded, buy another protection for the new PC and no refund at all. Geek couldn't repair my 5 year old Alienware lap top is what started all of this. The people are absolutely awesome but are tied by bad policies. And every time I'm say I'm not coming back the Best Buy, it never happens, I love these guys. Used Best buy in Vegas, Pennsylvania, New Jersey and back here in California. And I will be back again.

Haven't had to use it yet, and I hope I never have to! lol but I definitely am glad that Best Buy offers services like this just in case.

I have not had to use this service, but it was nice to get it just in case something happens to my new gaming PC. They aren't cheap, ya know!

Purchased for gaming . Pc looks great and setup was easy. Would highly recommend for anyone getting a pc.

very good for gaming, I had no problem with, it was just connecting and downloading the games.

Have not had to use but am glad to have it available!

Haven't used it yet. But I understand best buy really stands buy their products with the geek squad protection

If you want peace of mind with your tech, Geek Squad is definitely worth it. It's like having your own team of tech experts, just a call away.

AMAZING!!! I'm literally loving this gaming desktop I 10/10 recommend it and for how cheap it is the specs are literally amazing!!! Buy it!!