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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3766 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 338 reviews
  • Rated 4 out of 5 stars

    Wont buy another thing without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection. Walk in, tell em the problem, if they can’t fix it you get a new replacement and are given the option to put squad protection on the replacement. (of course!!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamer master pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starting pc runs fortnite on 180-200 fps maybe more if you overclock. Performance it good on games but you might need to upgrade gpu. 4060 with 8gb is good but try getting a 12gb. Ram is good for games but make sure to upgrade your parts when needed. Overall this pc gets a 8/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i was having problems with my pc geek squad treated me well and helped me out, turn out i just needed to clean my pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC. Most get if you cant buy a 3090 alone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Crazy pricing that the video cards have now, I decided to try a Prebuild for the first time. I can say at least for now that it was a good call. Everything was packed correctly and all the parts were working perfectly. I did some bench testing and it perform very well, also the thermos on the case are not bad. the only reason I did not give it 5 stars is that I believe that for the $4300 bucks I paid for this computer it should have gotten better memory speed and a modular Power supply. But at the end of the day when you can't get your hand on a 3090, this was a good PC to pick up. I do recommend them. for high-end builds. Yes, you will not get every item high-end as it should be for the price you pay, but that's just small things I can let slide in these crazy GPU times. Good job CyberPower. PS. PC VR with the rtx3090 is out of this world. Also, best buy did a good job and how fast I got the PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (I am using this currently) This computer has an easy setup I mainly bought this to be able to run Minecraft it runs Minecraft at 1049 FPS anyways this computer is very useful for the price easy to use it also has a good graphics card the added keyboard does not sound good at all the spacebar rattles I would custom build one (if you have the money to) the mouse is terrible it has input lag I play Minecraft so cps (clicks per second) is important and it gets a steady 3 cps compared to my Logitech g203 prodigy getting 16 cps I would definitely recommend the computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a Doctor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend as long as you read the fine print and make SURE you know what you’re getting. Was initially told they could repair it because it was an accident. But BestBuy made everything right and replaced my $600 monitor for FREE :) ( there are certain codes that mean different types of Coverage and I’m not a doctor so )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big but quiet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lot bigger than I anticipated, but it is quiet. But due to size, make sure you have room. There's a filter screen on the bottom. So carpets and homes with multiple pets, getting it up off the floor might be a good idea. Lastly, the button on the top will turn off the LEDs on the fans and front panel only. There's an app from the vendor, so I'll check if it gets the CPU cooler and RAM.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming pc. I think it is overall good with the sale price I got. The PC arrived packaged well but the box must have gotten wet during the shipping process (will see if this will be a problem). The computer is working as intended but the fan is a bit loud even in idle mode.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I use this computer for medium gaming runs games well up to 100+ frames just make sure you use a good monitor and this device holds up Its snappy and fast and looks cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    W PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great price. Easy settings. Well packed. Anything you want for an awesome light gaming pc and then some!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 27" touch screen monitor/computer combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with the wireless mouse and keyboard. The screen is a good size and windows 11 is fast. I miss having the cd rom to use some of the programs I own. It is running fine now. Time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience purchasing on Best Buy this gaming PC. The selection was broad, and it was easy to filter down based on my gaming needs, budget and specifications. I was able to spot a good gaming PC for my budget and it arrived very well packaged. The tracking was excellent and the set up easy. Now the PC has a flaw on the cooling system and some apps will shut down under load (such as some Occulus VR programs) so I will upgrade with a better cooling fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never need to use this since this seems to be a good computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good desktop for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic desktop but works great! It uses a display port not hdmi, and you will need a WiFi adapter. The updates will take a while, due to how outdated the system is but is really good desktop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pc got setup quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they really helped me out with setting up my pc to everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always a sure bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but am glad to have it available!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to set up the computer was very professional in arriving on time as scheduled, setting up the computer and answering our questions!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent fall-back plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a warranty like this for when something breaks down, and knowing that there are people I can talk to and work with directly when an expensive device I just bought starts having issues is certainly a reassuring thought. Though a warranty like this also depends on if it's actually needed and the skill of the Geek Squad member who deals with it. Generally, it's good to have but I wouldn't suggest getting it for every single purchase, just the really expensive ones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend this Pre-Built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the PC that I was given for Christmas. it runs well it has had almost no technical problems and as of now I can tell that as a Pre-Built PC it can leave anyone satisfied as the performance has had no issues for half a year now. If you ever want a PC but don't have the budget or motivation to build your own, this is a great budget friendly pick for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good with good with wifi and has excellent lighting.

    I would recommend this to a friend