Customer Ratings & Reviews

Geek squad is the best ever!!!! Help with everything we needed

Never leave home without your protection plan! Geek squad is responsive and provides a great peace of mind that’s my products.

Most of the geek squad have alot of patience dealing with me especially when they're giving me instructions when doing trouble shooting with computer issues I may have.

For helping me get a New, pcamd Gate, and then protection plan on top of it

Best protection plan for your experience devices! Buy it every time

Reasonably priced, peace of mind coverage for the just in case.

Set it up real quick. Nice colors. Such a bouncy keyboard.

Geek squad is nearby and can support my Desktop and three laptops. I can no longer see well enough to repair PCs. The constant quick changes in technology are too difficult to keep up with or understand. The Geek Squad is the perfect answer.

The Geek squad has exceeded my expectations and I have found them to be fast,efficient,and experienced in helping me out with the problems I was experiencing.

I have had Geek squad protection on all my devices for years. They are the only ones I allow to service anything I own electronic or computer.

bought protection plan didn't think I needed it glad I did 3 days old granddaughter climbed on me chair flipped over foot kicked computer it fell on the floor yes broke screen. Bought longer plan on new computer saved me a lot.

Best buy have the best product replacement plans of all their competition I shop in many stores and best buy by far is the best. Thank you geek squad for delivering great service as usual.

The best service in the world is here in best buy.

Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

After 8 months we had to use this for our computer. They gave us a new one.

I always buy the extra protection plan. Its worth it because you never know what can happen in the future. With the protection plan, you don't have to worry.

Geek Squad to the rescue. Always have Geek Squad protection plans they take the head ache out of system support

The Geek Squad installed my new tower and connected it to all my system pieces and transferred data and all in under two hours! The agent was really great and answered all my questions!

what can I say?....its a warranty....I hope I never have to use it. based on my previous experience with Best Buy this will turn out fine if I ever need to use it.

This is very good to have, because like me I have a Pitbull, who is very hyper, so I got it just incase but I do not plan on having to use it I hope!