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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,775 reviews
  • Rated 5 out of 5 stars

    Xcellent help every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available to help fix my computer back to working order speed and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this service, no matter what might happen, I am covered

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why purchase a warranty if it doesn’t help?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this, what I don’t understand is if it’s covered by geeksquad the problem is listed as normal wear and tear I’ve had the pc for six months but I was still charged $100 plus tax for diagnostics and informed that it’ll be out of pocket if parts need to be swapped out. What is the point of buying a warranty if it fees like nothing is covered?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m buying for my kids, I have to get it for my peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good Idea for a place that sells compuers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have depended on the geek squad for quite a few years now and they have never let me down!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, it can come in handy if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I love keeping my purchases protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this insurance and love best buy. Everyone needs to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up computer system quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on call and always with correct answers and solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this with every electronic I buy if they can’t fix it they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents helped with questions I had about setting up the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection package

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 year protection package. has come in handy already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and support with out needing to save receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need insurance get this. They got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. Agents are always helpful w all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. Always so helpful and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dest tap protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All way protect our equipment at home, for any accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you buy one. I have not been serviced any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has only a short wait,& friendly folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has only a short wait, friendly folks and fast service. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff, Quick and very knowledgeable.

    I would recommend this to a friend